Commerce Commission

Topic : From Fish Bites to Ribena

Summary

As an enforcer, you know you have been successful when a business changes its behaviour an hour after being told about a breach. You also know you've been successful when you have achieved significant benefits for consumers and returned more than four times your costs to the public of New Zealand. This is the inside story of how the Commerce Commission changed itself from "toothless tiger" to respected watchdog. The presentation will reveal the secrets of our success.